Policy on Exchanges and Returns

Life Max Cosmetics Exchange and Return Polic
At Life Max Cosmetics, we are committed to offering high-quality products and meeting the needs of our customers. If you are not satisfied with your purchase, we take full responsibility and offer a flexible and fair exchange and return policy.

Exchanges

• You can exchange a product for another of equal value within 30 days of purchase.
• The product must be in its original packaging and in perfect condition.
• The exchange will be processed after the returned product is inspected.

Returns

• You can return a product within 30 days of purchase and receive a full refund.
• The product must be in its original packaging and in perfect condition.
• The refund will be processed within 5 business days after the returned product is inspected.

Conditions

• The exchange and return policy applies only to products purchased directly from the Life Max Cosmetics online store or physical location.
• The customer is responsible for the return shipping cost, except in cases of defective products or shipping errors.
• Life Max Cosmetics reserves the right to refuse exchanges or returns that do not meet the conditions above.

Procedure

1. Contact us via email at: suporte@lifemaxcosmeticos.com.br
2. Provide your order number and reason for the exchange or return.
3. Wait for instructions on how to return the product.
4. After the returned product is inspected, the exchange or refund will be processed.

Warranty

• Life Max Cosmetics guarantees the quality of its products and takes responsibility for any defects or issues.
• In the case of defective products, the customer is entitled to either an exchange or a full refund.

Privacy

• Life Max Cosmetics respects customer privacy and will not share personal information with third parties.

At Life Max Cosmetics, we are committed to providing a safe and satisfying shopping experience. If you have any questions or need assistance, feel free to contact us.

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